Join Our team

Send your cv to hr@ascension.solutions

Current opening for 'IT support Officer'

Responsibilities:
Provide end user IT support for matters related to desktop/ laptop and peripherals: printer, telephone, mobile services and specific business applications;
Involve in basic network configuration and maintenance;
Telephony: Installing and troubleshooting VOIP Phone and Configuring mobile services;
Ensure Antivirus are up to date; troubleshoot and update;
Manage IT Asset inventory;
Assist in the preparation of  IT Budget;
Involve in IT Procurement process;
Liaise with suppliers for quotation request and L2 technical support.
Profile:
Diploma in Information Technology;
Versatile on Microsoft Technology platforms;
Related experience and training in troubleshooting and providing IT End User Support;
Basic Knowledge of Networking and Exchange;
Excellent customer service skills;
Good diagnostic, problem solving and time management skills;
Ability to grasp new processes, services and concepts quickly;
Excellent written, verbal and interpersonal communication skills in both English & French.
Holds a valid Driving License